Terms and conditions

Prolang Terms and Conditions

Policy for Private and Semi-Private Courses Cancellations:

  • The participant can advise ProLang of an interruption in the training (up to a maximum of 4 weeks) without losing any instruction hours provided that he/she advises ProLang before the start of the training.
  • ProLang allows class cancellations provided that:
  1. the class is cancelled before 5:00 p.m. the business day before the class, and that,
  2. the cancellation is communicated by phone to ProLang administration at this number: 514 270-8632 ext. 223.

Any cancellations communicated directly to the teacher will not be made up.

  • A class cancelled after 5:00 p.m. the business day before the class will never be made up.
  • Classes cancelled in accordance with ProLang procedures will be made up during the training, or postponed until the end of the training. In the case of the latter, these classes will be made up within the 4-week period immediately following the last class date predicted at the start of training. Any classes not made up within the 4-week grace period will be lost.
  • Any cancellation by ProLang or the ProLang teacher will be made up at the end of the training within the 4-week grace period.

Policy for Group Courses:

  • ProLang allows absolutely no cancellations.
  • ProLang permits no schedule changes or interruption in training unless this was communicated to ProLang before the start of the training.
  • Individual student absences will never be made up.
  • Any cancellation by ProLang or the ProLang teacher will be made up at the end of the training within the 4-week grace period.

Conditions of Payment:

  • Payment for training is due upon receipt of the invoice.
  • Please make the cheque is made out to: Académie Linguistique Internationale Inc.